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Bryan N. Thompson   Testimonial from Bryan N. Thompson, IP Capacity Planner, Global Crossing

Global Crossing

At Global Crossing, two of the most crucial aspects of our business are network reliability and network performance. Global Crossing operates a global network that spans 101,000 route miles across four continents containing over 100 Points of Presence (PoPs).

As the capacity planning manager at Global Crossing, it's my job to ensure there is enough capacity in our network to maintain the highest quality of service standards for our customers at all times. It's a matter of supplying adequate capacity to the right places at the right times -- and at the lowest possible cost.

It is with great enthusiasm that I write to recommend the Cariden MATE product. Global Crossing has been using Cariden MATE since August 2002 as a tool for simulating and optimizing our network and for streamlining our maintenance processes.

Here are some of the outstanding features I would like to highlight:

I.  Cariden MATE provides Global Crossing with MPLS-specific optimizations that we have not seen in any other product. We've been able to successfully incorporate MATE's optimization recommendations during capex planning and network planning. MATE shows us how to sustain outstanding network performance during rapid traffic growth at the lowest possible cost in new hardware.

II.  I like MATE's streamlined user experience: from raw configurations and demand dumps to reports and tunnel settings. Our former tool required expertise in the tool, which had little to do with networking. I also like the GUI's convenient methods for setting thresholds, drill-down site views, path analysis, and simulation summary reports. Simulations that formerly took over 100 minutes now take less than four minutes. But most of all, I like the fact that I can run MATE on my laptop and no longer have to connect to a server to run network simulations.

III.  Customer Service. In seven months of using MATE, Cariden has been very responsive to Global Crossing's requests for improvements or optimizations, such as more convenient route exporting and improved latency calculations.

I would definitely recommend Cariden MATE to others.

Bryan N. Thompson
IP Capacity Planner
Global Crossing